Privacy Policy

Categories of information we collect

1.1. We collect certain personal information about you when you register to use our Services, become our customer (for example, by subscribing to our Services, downloading our App or otherwise using or accessing our Services), communicate with us (submit enquiries, questions, comments, feedback, or contact requests, etc.) or contact us via App Store, Google Play, by post, email or phone, subscribe to our marketing communications. This information may include:

• Identifiers: such as your name, postal address, email address, IP address, phone number, IDFA (if provided), and your Device ID.
• Consumer Record Information: personal data you voluntarily provide, such as your age, gender, date and/or time of birth or similar information you may provide when completing quizzes or forms designed to facilitate and tailor your use of the Services; your stated preferences, and any other consumer information you share during your interaction with the Services.
• Device and Usage Information: such as information specific to your mobile device (e.g., make, model, operating system, advertising identifier, and similar information).
• Your Content: any content you submit to the Services or via third-party platforms regarding the Services, including: (i) your Reviews (as defined in our Terms of Service); and (ii) your Inputs (as defined in our Terms of Service). Based on the Inputs, our Services may produce outputs - Generated Content, including our reports and/or readings. We store your Inputs and Generated Content to operate and deliver the Services, including enabling you to revisit and continue prior conversations, and to maintain and improve the overall functionality of the Services. We retain your Inputs and Generated Content for as long as you maintain an account or continue using the Services. If you delete your Inputs or terminate your account, we will delete such data, except where retention is reasonably necessary (a) to comply with applicable law, (b) to enforce our agreements or resolve disputes, or (c) to meet requirements imposed by our third-party AI model providers. You may request deletion of your Inputs at any time by contacting us at [email protected]

1.2. From time to time, we may receive personal information about you from third-party sources, including:

• Google Inc. in case of Google Sign-In: when you use the "Sign in with Google" feature to access our Services, we receive personal information from your Google account, which may include your name, email address, and profile picture. You can manage what information is shared through your Google account settings. Google will also provide detailed privacy information during the Sign in with Google process.
• Apple Inc. in case of Apple Sign-In: when you use the Sign in with Apple feature to download our mobile application and start using our Services, we receive personal information from your Apple ID account, which may include your name and email address. You have the option to share your actual email address or an anonymous email address that utilizes Apple's private email relay service. Apple will provide detailed privacy information during the Sign in with Apple process.
• Advertising, Analytics, and Strategic Partners: we may receive data from advertising networks, analytics providers, and other business partners. This data may include mobile advertising identifiers, hashed email addresses, phone numbers, cookie identifiers, and insights regarding your activity on external websites or mobile apps. We use this information to better understand your interests and tailor the Service accordingly.
• Payment Processors: when you make a payment through the Services, you provide your financial details (e.g., credit card number) directly to licensed payment processors (such as Stripe). While we do not collect or store full credit card numbers, we may receive limited payment-related information such as the transaction date, time, amount, and payment method type.
• Other Sources: we may obtain additional personal information from our vendors engaged in facilitating or providing Services, publicly available sources, third-party data providers, or other sources as permitted or required by applicable law.

1.3. No Biometric Data:

we do not use facial or fingerprint recognition, biometric templates, or any other system regulated as biometric data under applicable law. We do not collect or process biometric identifiers.

1.4. No Sensitive Data:

we do not collect or process special categories of personal data such as your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, health information, or genetic data.

1.5. No Minors Data:

we do not knowingly collect personal data from individuals under the age of 13. If we become aware that we have collected such data as a result of false or misleading information provided to us, we will promptly delete the data and suspend access to the Services pending further investigation. If we verify that the Services are being used by an individual under the age of thirteen, we will permanently disable access.

Purposes of personal data processing. Sharing of personal data.

We collect and use your personal information for the following purposes:

• To provide the Services: including account creation, authentication, payment processing, subscriptions, and customer support.
• To improve and personalize the Services: such as analysing usage trends, customizing content, and enhancing features.
• To communicate with you: including responding to inquiries, providing updates, sending administrative messages, and (where permitted) sending marketing communications.
• To comply with legal obligations: such as tax, accounting, fraud prevention, and lawful requests from government authorities.
• To protect rights and safety: including enforcement of our Terms of Service, detection of fraudulent or unlawful activity, and protection of our users, property, and legal rights.

We may share your personal information with:

• Our affiliates: to maintain and improve our Services.
• Our service providers and vendors: who assist us in operating, maintaining, and improving the Services (e.g., cloud hosting, analytics providers, IT support, payment processors such as Stripe).
• Advertising and analytics partners: subject to your consent where required, to provide personalized ads and measure their effectiveness.
• Business transfers: in the event of a merger, acquisition, or sale of assets.
• Legal and compliance purposes: when required by law, court order, subpoena, or government request, or to establish, exercise, or defend our legal rights.

We require all third parties to respect the security of personal data and to treat it following the legal requirements and in accordance with our instructions.

Use of AI components

We share certain user inputs (such as questions, prompts, or other content you submit for the purpose of generating responses) with OpenAI, L.L.C. and/or OpenAI OpCo, L.L.C. (together, "OpenAI") solely to enable the content generation functionality within the Services, as described in our Terms of Service. OpenAI processes these inputs in accordance with its own Privacy Policy and Terms of Use. OpenAI may process and temporarily store such inputs only as necessary to:

• generate the requested content,
• comply with applicable law, or
• enforce OpenAI's policies.

Cookies and other Tracking Technologies

Technologies that we use on our Website are:

Cookies are small pieces of text entered into the memory of your browser by a website, allowing the website to store information on your device and later retrieve it. They help maintain website functionality and collect information about website usage. We use this information to improve our website, present content in the most efficient and engaging manner and assist in our marketing efforts.

Web beacons are tiny images with a unique identifier, which are not stored on the hard-drive of your device, but are embedded invisibly on web pages. We use web beacons in our marketing HTML-based emails to our subscribers. This allows us to collect information about how subscribers engage with emails and analyze statistics, including open rates and click-through rates. We use this information to improve our email communications and effectiveness of marketing campaigns.

The types of cookies we use are:

(1) Session and persistent cookies:

• Session cookies last as long as your online session and disappear from your device when you close your browser.
• Persistent cookies stay on your device after you close your browser and last for a time specified in the cookie (unless deleted by you earlier).

(2) First-party and third-party cookies:

• First party cookies are set by the website. Only we can read them.
• Third-party cookies are set by someone other than our website. You may adjust your browser settings to prevent the receipt of third-party cookies, or to provide notification whenever such third-party cookies are sent to you.

While the cookies that we use may change from time to time as we improve and update the website, they serve the following main purposes:

• Strictly necessary cookies are essential for the operation of the website, so that you can navigate it and use its features. Without them some parts of the website will not work.
• Functionality cookies allow the website to remember choices you make to provide better functionality and personalized features. These cookies may be set by us or by third-party services we have added to our pages. If you do not allow them then some or all of these services may not function properly.
• Analytics and performance cookies help us improve the performance of the website based on the information about how the website is used, for example, page views and traffic sources.
• Advertising and marketing cookies may be used to build a profile of your interests and show you relevant adverts on other websites. These cookies can be set through the website by us or our partners.

From time to time we may also use third party cookies, including to display remarketing/retargeting advertisements across the internet. We engage Google AdWords (based upon the user's previous visits to this site), Facebook Custom Audiences (based on email addresses that we have collected).

You can delete the cookies installed in the past and manage preferences for cookies in your browser settings. How to manage cookies in the most popular browsers:

• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Edge: https://support.microsoft.com/en-gb/help/4027947/microsoft-edge-delete-cookies

You can manage preferences for third-party cookies via the tools provided by those parties. For example, you can manage Google's cookies by visiting Google Ad Settings or installing Google Analytics Opt-out Browser Add-on.

You may also follow the instructions provided by the Network Advertising Initiative (US), the Digital Advertising Alliance (US) or other similar services. Such initiatives allow you to select tracking preferences for most of the advertising tools.

If you block or delete cookies in your browser settings, this will may mean that the Website preferences will be lost and that you might not be able to access or use some of its features.

Where we process and transfer your information

We host and process your data in the USA. We may transfer personal data to the European Economic Area (EEA) as necessary for the purposes of processing. We take all steps necessary to provide suitable safeguards to protect your personal data during the cross-border transfer and to ensure that your data is treated in accordance with this Privacy Policy.

How we protect your information

We are committed to protecting your information through robust technical and organizational measures. Our security framework is designed to protect your personal information from unauthorized access, use, disclosure, copying, modification, destruction, and accidental loss or misuse. We implemented industry-standard security controls, including but not limited to:

• Access Controls: we enforce strict access controls to ensure that only authorized personnel and contractors can access your information, based on the principle of least privilege.
• Data Encryption: to prevent unauthorized access, tampering, or interception of your personal information, we employ strong encryption mechanisms: (i) in transit: we utilize 256-bit SSL/TLS 1.2 encryption to secure data while it is transmitted from us to you; (ii) at rest: all data stored within our infrastructure is encrypted using AES-256 industry standards, ensuring an additional layer of protection; (ii) backups: regular encrypted backups are maintained to ensure data availability and integrity in the event of an incident.
• Regular Security Audits: we conduct regular penetration testing, vulnerability assessments, and security audits to proactively identify and mitigate potential risks.
• Antivirus and Intrusion Prevention Systems (IPS): deployed to monitor and prevent unauthorized access and potential threats in real-time.
• Incident Response: we have established protocols to promptly address any suspected data breaches and will notify you and applicable regulators within legally required timeframes if a breach occurs.

How you can control your information

You may have rights under certain U.S. state data protection laws (including the California Consumer Privacy Act as amended by the CPRA, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, and the Utah Consumer Privacy Act). These rights are not absolute, and in certain cases we may decline your request as permitted by law.

Your rights may include:

• Access / Right to Know: You may request confirmation as to whether we process your personal information, access to your personal information, and a copy of that information. Where required, you may also request a list of categories of personal information we disclosed to third parties for business purposes and the categories of third parties to whom it was disclosed.
• Correction (Rectification): You may request that we correct inaccuracies in your personal information.
• Deletion (Erasure): You may request that we delete your personal information. Please note that we may need to retain certain information as permitted by law (e.g., for legal compliance, accounting, or to protect our rights in legal proceedings).
• Opt-Out of Sale or Sharing: You may request that we not "sell" or "share" your personal information, including for targeted advertising or profiling purposes, as defined under applicable laws. You can exercise this right by disabling cookies in your browser settings or by contacting us directly.
• Limit Use of Sensitive Personal Information: Where applicable, you may direct us to limit our use and disclosure of sensitive personal information to only what is necessary to provide the Services.
• Withdraw Consent: Where we rely on your consent, you may withdraw it at any time. This will not affect the lawfulness of processing carried out before withdrawal.
• Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
• Authorized Agents: Under certain state laws, you may designate an authorized agent to submit a request on your behalf. We may require the agent to provide proof of authorization, and we may request additional information from you to verify your identity.
• Appeals: In states where applicable (e.g., Virginia, Colorado, Connecticut), if we deny your request, you may appeal our decision by contacting us at the email below. If your appeal is denied, you may lodge a complaint with your state attorney general.

Submitting a Request: If you wish to exercise any of these rights, please contact us at: [email protected]

We will process your request free of charge within the timeframes required by law (generally 45 days, extendable where permitted). Before fulfilling your request, we will verify your identity, and may request additional information for security or fraud-prevention purposes. If we cannot verify your identity, we may be unable to honour your request.

How long do we keep your information

We keep your information for as long as it is necessary for the purposes outlined in section 2 above. We may retain your information if required to do so by law or upon an order of a state authority.

Links to third-party resources

Our Services may contain links (including those embedded into the ads distributed via our Services) to third-party resources that are not administered by us and are not governed by this Privacy Policy. We encourage you to familiarize yourself with the privacy policies and security practices of the linked third-party websites before providing them with any personal data.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or to address feedback received from our customers. Any changes will be published on this page, and we encourage you to review it regularly to stay informed about how we protect your information. When we post changes, we revise the "Last Updated" date at the top of this policy. If we make any material changes in the way we collect, use, or share your information, we will notify you by prominently mailing you and posting notice of the changes in our App, and if required by applicable law, we will request your consent for such changes.

Contact Information

If you have questions or comments regarding this Privacy Policy and our privacy practices, or you have any requests to exercise your legal rights, please contact us:

Star Sense LLC

Address: 2520 CORAL WAY, Miami, FL 33145, Ste. 2-135

Email: [email protected]